These are direct-hire opportunities to become an employee of APS and help deliver outstanding customer experiences. Interested candidates should apply online through Hotfoot Recruiters by clicking this link. The target start date for this class is September 22, 2021. Please see attached flyer for additional information.
The team will be moving fast on these positions, so please let interested individuals know the applicant screening vendor will be looking through applications as soon as they come through to allow APS to conduct interviews ASAP.
The ideal candidate:
Ideal candidates for these positions will be critical thinkers who have the ability to deal with ambiguity and make decisions with our customers’ best interests in mind. They will have worked in a customer service capacity before and will have demonstrated confidence in decision making in both written and spoken communication. They pick up new technologies quickly and are committed to an environment of continuous improvement. They are curious and open to the growth and development opportunities APS provides employees. They have a strong work ethic with an emphasis on providing supportive and empathetic customer service. They are willing to handle difficult and complex customer interactions while maintaining a high level of professionalism.
Customer Associate I candidates must be 18 years old, have a high school diploma or equivalent, plus one year of customer service experience with a track record of finding solutions that create excellent customer experiences. Candidates should be proficient with a computer, calculator, mouse and keyboard. Working knowledge of Microsoft Office Suite products is preferred. Candidates must demonstrate excellent verbal and written communication skills and basic math skills.
Pay and benefits:
- $16.00 per hour
- Because this is a full-time APS position, successful candidates will be eligible for the full APS benefits package (medical, dental, vision, 401K, pension, etc.).